Frequently Asked Questions

What are the hardware requirements for hyperDENT?

PC configuration
Processor (min.): Intel Core i7 2,8GHz
Processor (recomm.): Intel Core i7/i9 3,2GHz
RAM memory (min.): 16 GB
RAM memory (recomm.): 32 GB
Graphic card: NVIDIA (A perfect function with other graphics cards cannot be guaranteed.)
VRAM Graphic card (min.): 4 GB
VRAM Graphic card (recommended): 8 GB
USB-Slot: 1x
HDD: 200 GB

What are the Software Requirements for hyperDENT?

Operating Systems

  • Windows® 10

To ensure an error-free data exchange within hyperDENT and hyperVIEW, the User Account Control has to be deactivated in Windows.

To this purpose, proceed as follows: Click Start > Control panel and enter the string User Account Control in the search field. Deactivate the option in the dialogue displayed. Then close the dialogue.


What should I do when I get the omBof error message?

Error origin:
Microsoft Visual C++ 2005 SP1 is not installed.

Installation of Microsoft C++ 2005 SP1

Microsoft vcredist

If C++2005 SP1 does not solve the problem please add also Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC

What should I do when I get the error message: Global settings are corrupt, missing or inaccessible, hyperDENT will close?

Settings are corrupt

Error message:

Settings are corrupt message




Error origin:

In a crash or irregular shutdown of hyperDENT it may happen that the file settings.xml, which is normally updated when you quit, will be damaged.


Delete the settings.xml file in the file path:

 C:\user\<user name>\AppData\Roaming\hyperDENT

(Info: AppData is a hidden file!)

hyperDENT starts with the default settings. Important => check the general settings in hyperDENT, especially file paths!

If a copy of settings.xml is available, copy it into the folder!

Note: Regularly update a copy of the settings.xml

After reading the backed-up copy hyperDENT starts again with the saved settings.


Error Messages

1) Errors in connection to anti-virus scans

Error message:

– Error: Cannot open Toolpath file c:\…..\tmp.pof

– cyrun-Error/Abort

– Zyklus unerwartet beendet


To ensure proper operation the following folders must be excluded from the antivirus scan.

Work directory:

Work directory





Temporary directory:

Temporaer Verzeichnis





N.B: At the moment the antivirus software WEBROOT is unable to allow you to select folders to be excluded from the antivirus scan. We recommend that you use an antivirus software that allows you to exclude folders.

Windows updates

Various errors are caused by a missing Microsoft Windows update. In particular in connection with the “NET Framework” and “Visual C++”.

Make sure that Windows is constantly up to date.

NET Framework:
Currently used by hyperDENT is NET Framework Version 4


Microsoft Visual C++:
To ensure proper operation of hyperDENT the following versions must be installed.

vcredist vc++2005 – SP1 (X86)

vcredist vc++2005 – SP1 MFC

vcredist vc++2008 – SP1 (X86)

vcredist vc++2010 – SP1 (X86)

vcredist vc++2013 (X86)

vcredist vc++2015 (X64)


Error: STOPP due to collision with „tool shank"

Error Message:

  1. „STOPP due to collision with „tool shank“


The tools which had been selected is not long enough to machine the part without causing a collision between tool and indication.

The job causing the error is variable.

But you can recognize that job within following line of the error-message

***Calculation of job Coping with hole (6. Restmaterial inside copings Ø1mm …..

Within the brackets you can find the corresponding job-name.

In that sample case it’s  „Restmaterial inside copings Ø1mm“.


1. Use longer tool:

Please open the template and select the job causing the error message. Within that job you can choose now a longer tool.

2. Activate „Avoid collision“:

Please open the template and select the job causing the error message. Instead of choosing a longer tool you can also activate the parameter “Avoid collision”.

While parameter is active all toolpaths causing collision get deleted. However because of that not all areas are getting machined.          


Deleting toolpaths for finishing jobs is usually not critical.

But you should be careful when it comes to roughing jobs. Because of the fact that not all toolpaths are generated there is a risk of leaving to much restmaterial. That could cause breaking tools.

CAD / CAM libraries

hyperDENT Implant Components

We recommend to use the following browsers to download the files: Microsoft Edge, Mozilla Firefox

Download CAD libraries

Have you installed the necessary CAD library? Download your library here:


Dental Wings


Download CAM libraries

Have you purchased the CAM library and hyperDENT license? An update of an existing hyperDENT license is required.

Biomet 3I Certain

Camlog Screwline

Dentsply Sirona Xive

Nobel Biocare Active

Nobel Biocare Branemark

Nobel Biocare Replace

Straumann Bonelevel

Straumann SynOcta

Please note: Scanbodies, screwdriver and CAM libraries must be purchased here first: Product Catalogue



To help us better assist you with your issues, we may require you to share your screen with us via remote control.

If so, please click on the link below to be directed to our Teamviewer download.

→ FOLLOW-ME! Teamviewer

hyperDENT V9.4.4

The latest hyperDENT Version is available for download here. Before updating the downloaded file, please update you license in the License Center and check the maintenance expiration date. If maintenance has expired, please request an update per email at

Please click on a link below to be directed to the hyperDENT download.

hyperDENT V 9.4.4

hyperDENT Compact NEW V 9.4.4

hyperDENT Practicelab V 9.4.4

Don't Be Shy

If we didn’t answer all of your questions, feel free to drop us a line anytime.

Pin It on Pinterest