Support Contact Form

Have you received an error message or are you having problems with the hyperDENT application?

Please refer to the FAQ‘s on our homepage and the user handbook. If you are unable to find a solution, please complete the form below and click “Send”.

Our Support Team will help you with your problem as soon as possible. Please send all data listed below so that your support request can be handled efficiently:

Detailed description of the defect or error

Complete contact details of the responsible contact person

Ticket ID (License Number)

Project file as a hdprojz file

hyperVIEW hvz file

Images /screenshots

If applicable, additional test parts

 hyperDENT database (dbconfig, fixtures)

Please read: General Terms and Conditions/Terms of Use and Data Protection Statement

 

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allowed Data formats: pdf|jpg|png|gif|jpeg|zip

I understand that I must have a valid and active maintenance contract with FOLLOW-ME! Technology GmbH to receive support. All services delivered without a maintenance contract or which were not included in the maintenance contract will be invoiced at an hourly rate of 150€.

I have read and accept the General Terms and Conditions/Terms of Use and the Data Protection Statement.

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